UT Southwestern Medical Center · Dallas, Texas

• Defined UTSW AI learning health system priorities through cross-functional collaboration with clinicians, data scientists, and faculty.
• Achieved a 75% reduction in reporting time by translating the quit clinic's reporting requirements into Power BI dashboard metrics.
• Ensured HIPAA-compliant dashboard design by transforming quit clinic data before loading it for visualization.
• Shaped learning health system priorities by analyzing structured and unstructured data captured from stakeholders.

OakBend Medical Center · Richmond, Texas

• Accelerated EHR migration readiness by translating cross-functional clinical needs into technical specifications and data models.
• Steered EHR vendor selection by collaborating with IT and executive leadership to evaluate three distinct EHR vendor solutions.

University of Texas Southwestern Medical Center · Dallas, Texas

• Focusing on clinical data management, health analytics, and EHR systems.

Ministry of Health Malaysia · Selangor, Malaysia

• Managed 50+ patient wards, optimizing patient care and clinical workflows to deliver efficient, high-quality care.
• Ensured compliant patient care delivery by monitoring clinical guideline update cycles and adapting ward workflows.
• Safeguarded clinical documentation by maintaining detailed patient charts and imaging files per local privacy regulations.
• Assisted the SystmOne EHR go-live, leading workflow testing phases and training 20 physicians on application modules.

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University of Malaya Medical Centre · Kuala Lumpur, Malaysia

• Optimized revenue cycle management by achieving 99% DRG Casemix accuracy when mapping clinical diagnoses to ICD codes.

University of Malaya · Kuala Lumpur, Malaysia

• Comprehensive medical training across clinical, surgical, and public health disciplines.